Walgreens in Palatka, FL Closed now

Reviews about Walgreens

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  January 28, 2020, by Don Cruden
  Prior to moving to the Palatka area last year, I had a relatively high regards for Walgreen's. Our experience with this store has changed that. I have had numerous issues with Walgreen's and this store. Of note is being charged $38 for a prescription that usually costs less than $5 because their computer system was down prior to Hurricane Irma. On numerous occasions, we have dropped off prescriptions and were told it would be 20 minutes. Well, after 20 minutes, you wait in line again for another 15 minutes to get to the front of the line and then are told it is not ready yet and it will be another 10 minutes. This seems to occur every time we go there. It gets worse. On one recent visit, we were told 20 minutes, so we left the store to go shopping and returned 90 minutes later, waited in line for 15 minutes and were told it wasn't ready yet and would be another ten minutes. This week, i logged into the Walgreen's website to find a prescription I had requested auto refill on, was dropped. So, via the website, I requested a refill to be available at the Palatka store at 10AM the next day. At 11AM the next day, i have received no notification from Walgreens. So I login to the website again and it says to call the pharmacy. We call and they say it will be ready at 12PM. We show up at the pharmacy at 12:45PM, wait the obligatory 15 minutes to get to the front of the line, and are told the prescription isn't ready yet and it will bee another 10 minutes! People, either this store or Walgreens or both are broken! Find another drug store.